Develop Bugs

update locked to july 2018

Hi everyone. in the last days I spent a bit of time to try to understand why my samsung galaxy s9 didn't received the adroid pie update, and from this search I found just more doubts. INFO: I have an S9 dual sim coral blue, bought by an italian online shop in october 2018, model code SM-G960F, android version 8.0.0.
basically, no one can understand if my device is italian or german (most of the people I talk with says german), and the update are locked to july 2018. I never received an update for my device, neither a security patch, and now that more than one month was past by the official italian pie release, I'm worried about this. I'm asking everywhere to try to understand why I don't receive update and how can I do to fix this problem, but no one can answer to me. I hope someone here knows the solution.
thanks in advance to everyone.

Why no updates for Note 10+ since September 2019

Hi,
Since 21st of October I am the owner of a Note 10+ an awsome phone and again better than all previous Notes I had since Note 2
But the weird thing is that my Note 10+ is not updating. Bought in the Netherlands with Baseband N975FXXU1ASI1
and Sw version
SAOMC_SM-N(&%F_OXM_XEF_PP_0009
RF8M90BY7SD
XEF/XEF_XEF/VD2
I do understand that this phone was produced for the French market?
After unboxing the update which is still the "up to date one" is the 1 September security update
After this update I learned that Samsung send 3 more updates the security updates October, November and a service update end of October. regarding the Fingerprint scanner
Who knows how I can get the proper updates even when OTA is not working
Thansk in advance for your help :good:
PH

Had the same problem with my DTM Firmware, to solve it i flashed the (in my case) DBT CSC with the newest firmware and now I get every update.

Some sellers imported the phone from other markets, countries. So they can buy the phone cheaper and make more profit. It's legal. But as it comes to update, your phone gets them when the country where they are imported from and not as they release in your own country. You can see the worldwide schedule at www.sammobile.com But if something is wrong, you won't have Samsung guarantee. Only the sellers guarantee.

I ordered my Note10+ directly from Samsung in The Netherlands, and updates are fine. This month I have already received 2 updates. You could indeed try to change the CSC.

siedenburg said:
Had the same problem with my DTM Firmware, to solve it i flashed the (in my case) DBT CSC with the newest firmware and now I get every update.
Click to expand...
Click to collapse
Hi i also have the same problem, my latest update was the December 2019 one with the android 10 one ui 2.0. i didnt get any updates since then. i flashed the german firmware in December from Samfrew(like Sammobile) and i bought my phone from Egypt(IN September). is it safe if i download the latest update, will it overwrite with the current one causing issues? i never downloaded the software twice? And can i use Home_CSC and not CSC??
My phone is Note10+ Exynos SM-N975F
Thanks

Unlocked SM-N975U1 purchased from Microsoft Store -- want to upgrade firmware

I just acquired a new unlocked Galaxy Note 10+ SM-N975U1 a week ago from the Microsoft Store. I got it working on the T-Mobile network without issues except for firmware upgrades. The device automatically downloaded & installed about 5 upgrades but stopped when showing:
Software update information:
Current version: N975U1UEU3CTC9 / N975U1OYM3CTC9 / N975U1UEU3CTC9
Security patch level: April 1, 2020
From what I can tell, this seems to mean that I am running Android 10, but not OneUI 2.5.
I'd like to flash a later security patch level and get the OneUI 2.5 update. Is SamMobile.com the best place to get the latest firmware? If so, should I choose the latest "USA (T-Mobile (TMB)" option even though this is not a T-Mobile locked device? Or, is there a better option to select?
Thanks in advance.

Sprint/T-mobile Galaxy S20 Ultra Software Baseband Incorrect

UPDATE AS OF FEBRUARY 22, 2021:
There are serious communication problems between Sprint/T-Mobile and Samsung Technicians regarding software build and Baseband versions or just a complete lack of knowledge. As a consumer, I have received many conflicting responses from the Technicians on both sides that's incorrect! Sam Mobile cleared up my questions regarding the software and Baseband versions released by Sprint.
I took my phone to Samsung's preferred UBreakiFixIt store and after 5 hours, I was told that they couldn't flash my phone with the Samsung, T-mobile or Sprint software. I contacted Sprint and after 1 hour, the technician said that my phone has Sprints latest update and to look for future updates. However, Sam Mobile lists Sprints latest January 1, 2021 update as: G988......CUA4 posted on February 5, 2021.
At this point, Sprint customers with a Galaxy S20 Ultra running the G988....CTL1 security update from December 1, 2020 must wait for Sprint to release the January 1, 2021 security update!
Please respond if you've already received the January 1, 2021 security update from Sprint for your Galaxy S20 Ultra and disregard my post below. Thanks!
In January 2021, I received the December 1, 2020 security update from Sprint/T-mobile. I noticed the different software update version numbers listed in the What's New section after installing the update, but didn't think much about it until I couldn't download the January 1, 2021.
I checked the T-mobile website and learned that the Galaxy S20 Ultra had to have Baseband version (Located in the About Phone section under Software) G988U........CTL1 in order to receive the next security update. Unfortunately, Sprint/T-Mobile installed Baseband version G988U.....CUA3 on my phone. I checked the link to Samsung to review the software updates that were installed on my phone and they have the latest updated version as: G988U....CUA4 which is not installed on my phone!
I contacted both Sprint/T-Mobile and Samsung and they decided to point fingers at each other because the CUA3/CUA4 software updates don't exist, they aren't valid according to their Techs. But Sprint/T-Mobile installed the security update OTA in January. See attachments.
I understand that I need to have my phone reflashed with the original One UI 3.0 OS 11 software in order to receive future software updates.

Question No android13 for SM-G990B2?

Hello,
Today my new s21 fe (SM-G990B2) arrived, after check I still have android 12 and One UI 4.1, last security patch is from october! When I checking for update it says to me that software is up to date. Is this normal? I check that this model got update to android 13 in december, so why I don't get? I'm from Poland/Europe.
My current version: G990B2XXS1CVI5 / G990B2OXM1CVI5 / G990B2XXS1CVI5
I'll be grateful for help!

Ok nevermind, samsung support recommended to me download Smart Switch to PC and update phone from this application and it's worked

Recived mine on november b2 EUX(Serbia)