call volume level - Galaxy S 4 Mini Q&A, Help & Troubleshooting

Hi there,
It seems I cannot change the call volume level whenever I use a headset/earphone (unless it is the original samsung headset). The corresponding indicator changes accordlingy. However, the volume remains constant (way too loud!). This happens regardless of whether I use a headset or plain earphones. Anyone else having this issue?
Best,
Felix

any ideas?

Went to a shop around the corner and tried to replicate the problem. Unfortunately, I succeeded. I dont know which model they had in the shop, I use a GT-I9195. It hence might be a general issue with the 9195. Just to let you know.

flel said:
Went to a shop around the corner and tried to replicate the problem. Unfortunately, I succeeded. I dont know which model they had in the shop, I use a GT-I9195. It hence might be a general issue with the 9195. Just to let you know.
Click to expand...
Click to collapse
Confirmed. My GT-l9195 has the same problem. My no-brand headphones are too loud during voice calls too and the volume can't be regulated during the call. Strange as it is, the volume can be perfectly regulate during listening to music with same headphones.
When I tried my other headphones which were from Sony, the laudness during call was normal, but it still could not be regulated.
It seems like only Samsung hadphones work perfectly. That is the only downside of this phone, except for the microphone for active noise cancelation not working.

Related

Poor call quality / distortion / noise , anyone else?

LG-D855 here on UK Orange (EE) network. I get quite bad noise on voice calls. I think I am clear to the other party but I can hear a bad static sound whenever they talk, it is quite irritating.
Call quality is clear on bluetooth, and and when on loud speaker, it only happens when using the normal internal speaker.
Has anyone else experienced this? Since it is not present across all speaker modes I think it is not a network issue and more likely hardware - I am wondering if I have a faulty handset?
BlueC78 said:
LG-D855 here on UK Orange (EE) network. I get quite bad noise on voice calls. I think I am clear to the other party but I can hear a bad static sound whenever they talk, it is quite irritating.
Call quality is clear on bluetooth, and and when on loud speaker, it only happens when using the normal internal speaker.
Has anyone else experienced this? Since it is not present across all speaker modes I think it is not a network issue and more likely hardware - I am wondering if I have a faulty handset?
Click to expand...
Click to collapse
im on ee and its clear so think its the phone take it back if i was you
jaythenut said:
im on ee and its clear so think its the phone take it back if i was you
Click to expand...
Click to collapse
Thanks that is useful. I wondered if it was an EE issue as I had problems with their hd voice codec on a different android handset. But I have just done a lot of testing and it definitely is only when on the normal internal speaker, which really makes me think it is a hardware fault.
Will phone CPW and get it swapped.
Uh, how to unroot?
I'm on 3 and the call quality is excellent, I can now use the phone in places where I couldn't with my s3
BlueC78 said:
Uh, how to unroot?
Click to expand...
Click to collapse
Don't worry about it there not going to know about if it's rooted just uninstall supersu or superuser which ever you have
Mine has had good call quality on the hd voice codec, but it drops to a lower codec really quickly during a call, not sure why. and that seams to have a little static. Cant remember if this was what calls were normally like on my old phone though.
Dubhar said:
Mine has had good call quality on the hd voice codec, but it drops to a lower codec really quickly during a call, not sure why. and that seams to have a little static. Cant remember if this was what calls were normally like on my old phone though.
Click to expand...
Click to collapse
Hmmmm. I tested again today and the noise is all gone: calls are crystal clear. I really don't understand what is going on, or whether it is software or hardware related.
I suppose it is best to swap it out before I have had it for too long, just in case?
BlueC78 said:
LG-D855 here on UK Orange (EE) network. I get quite bad noise on voice calls. I think I am clear to the other party but I can hear a bad static sound whenever they talk, it is quite irritating.
Call quality is clear on bluetooth, and and when on loud speaker, it only happens when using the normal internal speaker.
Has anyone else experienced this? Since it is not present across all speaker modes I think it is not a network issue and more likely hardware - I am wondering if I have a faulty handset?
Click to expand...
Click to collapse
http://forum.xda-developers.com/lg-g3/help/q-poor-call-clarity-t2806744
mpt123 said:
http://forum.xda-developers.com/lg-g3/help/q-poor-call-clarity-t2806744
Click to expand...
Click to collapse
Useful, thanks.
I have the same issue but only on GSM calls. Weirdly whe. I use Skype the calls are crystal clear which therefore eliminates hardware issue unless it's the GSM attend interfering with the earpiece.
Any ideas what I should do?
Dubhar said:
Mine has had good call quality on the hd voice codec, but it drops to a lower codec really quickly during a call, not sure why. and that seams to have a little static. Cant remember if this was what calls were normally like on my old phone though.
Click to expand...
Click to collapse
How do you adjust the voice codec?
inzimam said:
How do you adjust the voice codec?
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Click to collapse
I don't think you can. The operator will alter it according to signal conditions AFAIK.
Just to complete this thread: I have swapped the phone at CPW under their 28 day guarantee and so far the new handset doesn't exhibit this problem. Will update in a few days time.
inzimam said:
How do you adjust the voice codec?
Click to expand...
Click to collapse
You dont. Its automatically selected by the network/phone. Mine seams to start off with clear sound then quickly drops to a lower quality and never recovers for that call.
inzimam said:
I have the same issue but only on GSM calls. Weirdly whe. I use Skype the calls are crystal clear which therefore eliminates hardware issue unless it's the GSM attend interfering with the earpiece.
Any ideas what I should do?
Click to expand...
Click to collapse
I had the same issue in Slovenia, I changed phone for new one, but the problem is still here. I find out that I hear that noise only when phone is on 2G/GSM.When I switch to 3G/WCDMA only the sound is perfect, also when I use Skype. Did you try to switch on 3G/WCDMA only?
Yeh I tried switching but same issue. I exchange thr phone, no problem with the new one
Hi all, I have a similar problem but the other way around, people that I call hear a lot of static, but ONLY if I am powering the phone. If I connect the phone to a USB port of my PC there is static too, but less. BTW I call using a wired headset.
Other problem, the LG stock headset muffles my voice and people can't hear me well, I had to use a Samsung headset.
Last problem, when I make calls without headset I hear in the phone the sound that you get when placing a phone next to a speaker...
Does anybody have similar problems?
Needless to say I am very disappointed.
BTW, no audio hissing when playing music via Spotify
manaxda said:
Hi all, I have a similar problem but the other way around, people that I call hear a lot of static, but ONLY if I am powering the phone. If I connect the phone to a USB port of my PC there is static too, but less. BTW I call using a wired headset.
Other problem, the LG stock headset muffles my voice and people can't hear me well, I had to use a Samsung headset.
Last problem, when I make calls without headset I hear in the phone the sound that you get when placing a phone next to a speaker...
Does anybody have similar problems?
Needless to say I am very disappointed.
BTW, no audio hissing when playing music via Spotify
Click to expand...
Click to collapse
I have the exact same problem. Have you found a way to solve this? The problem only occurs when I use a wired headset and plug in my charger. No charger plugged in, no noise as per the person on the other end of the call.
kentii, I bought a wireless charger to charge my phone, in which case the problem doesn't appear. I also bought a bluetooth dongle for my desktop to replace the USB connection. I spend a lot of time on the phone and like using a wired headset. I use MyPhoneExplorer to dial from my PC

Low Volume via Car Bluetooth Audio

Hi Guys
I have this really annoying problem, when i get a call the volume is really low. It seems as if the person on the other side is whispering. I have to usually turn the car volume to maximum for it to be audible. However, when the call is terminated there is this really loud disconnect tone which makes me nearly deaf. my older galaxy s3 is louder than htc one even with half the volume level.
Playing music via bluetooth is absolutely fine.
i am not sure if anyone else has faced a similar problem with the HTC one M8.
I drive a Hyundai i30 and using an HTC One M8 bought on a contract from Vodafone.
Please help
Bump
jitesh_88 said:
Bump
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Click to collapse
I have this exact problem. Brand new HTC One m8 and only the in call volume is low. If I move the rocker up and down the slider moves but the volume stays extremely low. I have to put my radio on max just to here ANYTHING.
As far media volume, it's extremely loud, it's only the in call volume that's low for me on bluetooth. anyone know of a file or fix or rom that fixes this?
any news
Any News or fixes on this , as I have The same problem ?
jihan139 said:
Any News or fixes on this , as I have The same problem ?
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Click to collapse
Interestingly I have exactly the same issue with my new M9 with Kia Sportage Sat Nav unit which is probably the same as the i30 unit in the first post. Have latest firmware installed in the car sat nav.
As you say, bluetooth streaming of radio/music is fine! As for the end of call beep, very loud!
Sony Xperia Z2 and Samsung Note 4 was fine in same car.
Very annoying indeed
Low BT Call Volume
Hey Everyone:
I have been having this EXACT same problem for months now. ANY Bluetooth device that I am connected to sounds fine as far as Music and Streaming, but when it comes to IN CALL BT VOLUME, its PATHETIC. I scoured the web and there are no real answers or solutions for this. Just to save my own sanity, is everyone else ONLY experiencing this for phone calls only as I am??? The only way to get a decent amount of volume while on a call is to be paired to a device that allows you to turn the sound up SUPER HIGH, such as in my car, otherwise most of these smaller BT speakers that work for phone calls also have you capped at a certain volume level.
I am beginning to think that this is a massive hardware problem as I am seeing various M8 users having this issue on all variants as well Verizon, TMOUS, etc. etc.
I think our only option is to do warrenty exchanges?! The other thing that scares me is that some M9 users are also complaining about this too!!!!!!
I thought perhaps it might be time to upgrade to the M9 but whats the point if this stupid BT In-Call volume issue keeps happening?!
It is SO frustrating
i have had 2 m8s & both had same fault
Had same problem with m8. In call volume very low. Music audio perfect.
Moved to samsung s7 bt works very well.
Moved to htc m10, great phone. Bluetooth problem back! In call low volume. Music audio clear and loud.
HTC wake up, fix this problem. NOW!

[Q] Xperia S earpiece not working during calls, sound comes from back of phone

Hi all,
I'm having a problem with my Xperia S that started manifesting itself a few days ago. Basically when I receive a call the sound doesn't come out of the earpiece but instead comes from the back of the phone, as if the loudspeaker was being used, but very quietly.
I don't believe this is a headphone issue as I've never used headphones on my Xperia S.
The earpiece works under normal phone conditions, e.g. Turning volume up on the home screen producer a bleep as normal.
Turning on loudspeaker during a conversation will basically make the sound already coming out the back of the phone go loud as is expected when activating the loudspeaker option.
Has anyone else ever experienced this or know of a fix?
I have already tried the 'plug headphones in and out repeatedly' fix which hasn't worked.
I don't think detecting the headphones being plugged in is the issue.
Any advice welcome!
Does anyone think this could be a software issue? Someone in the Sony Forums has recommended doing a repair on my phone, which just means flashing a firmware file to the phone. I can do that, but it doesn't seem like that would be the issue, would it?

Nexus 5X Microphone

So here is the problem. I have tried talking to Google Support and also LG Support. Not under warranty anymore. I have heard several different people mention problems with their mics in calls, be it incoming or outgoing. I have done several things to try to fix this problem; flashing stock firmware and upgrading thru OTA's, clearing cache, rebooting every day, flashing custom roms, modifying the build.prop, opening the device and checking for physical damage. To my knowledge this phone has 3 microphones that are used for actual speaking and background noise reduction. When I opened the device everything looked ok on what I assumed were the mics (the tiny square bits soldered to the logic board at the top and the bottom). I assume these were just going bad and finally gave out on me. Has anyone had any experience getting these fixed or repaired? Is there any software based approach I can look into? I am really tired of using my speakerphone in every call. I assume I am not the only person with this problem.
If anyone can shed some light on this or help in anyway I would appreciate it
Thanks!
I would start by describing the mic issue you are experiencing during voice calls.
Haven't had any myself.
No one can hear me using the microphone, as soon as I switch to speakerphone the other party is able to hear me.
I've read mics can stop functioning if you try and clean the phone with compressed air. As far as fixing or replacing a mic I am unable to provide assistance.
Well rats. Hopefully someone can shed some light on getting this fixed. I do have some soldering experience but I don't even know how this translates via the logic board. Anyone that has more information the help would be awesome. Thank you for your time though previous posters.
statikrage said:
No one can hear me using the microphone, as soon as I switch to speakerphone the other party is able to hear me.
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Click to collapse
I have this problem as well, but also all media volume can't be heard through the speakers. I've personally cleaned and replaced the unit and nothing works, I just have to choose speaker and start talking, else use a headset or a bluetooth mic
Same problem, no solution yet.
Think that is a software/driver/app combination bug.
When Iam in call hardly can anyone​ hear me, if I cover top mic - then im heard again (proof that bottom mic is working).
Top mic is used to cancel background noise, phone interpret your voice as background noise and volume it down. That way nobody can hear you.
When I cover top mic - no background noise detected and my voice is heard again.
Question is why top mic detect legit voice as background noise?
Same problem here. Can't use microphone normally on any sort of voice call. I have to change to speaker for people to be able to hear me. I'm not sure if I still have warranty so if it's a software problem I might be able to fix it by myself.

Pixel XL - No sound from speakers

Alright guys, I've got a problem I haven't quite dealt with before:
I've got no sound coming from my "external" phone speakers. The in-ear speaker works fine, and so does the mic. That means I can take phone calls just fine. Listening to Whatsapp voice messages is a challenge because Whatsapp uses the speakers which means the message plays with no sound, that is until I hold the phone to my face and the prox switch tells the app to play through the ear speaker. No YouTube videos or Snapchat sounds.
I looked around the forums and such but didn't find anything. I've checked all the system settings I know to check, but nothing I can find is "muting" the sound. My apps list is fairly standard. Stock rom and kernel, unlocked since day 1 but without even a recovery installed. Basically a factory phone.
What are you guys thinking? I'm happy to try basically anything. Even thinking of slapping a ROM into this beast to see what happens, although I doubt there's too much development going on for a 2yo phone...
Cheers!
Update:
I've got intermittent sound. I haven't opened the phone and have no reason to think water ingress could be the problem, but I can't think of a reason that the speakers would work intermittently. Sounds more like a hardware problem than a software problem to me. Anyone else?
It also happened to me except I didn't have any sound coming from both speaker and the earpiece. Not sure what happened though.
I Have Seen The Future said:
It also happened to me except I didn't have any sound coming from both speaker and the earpiece. Not sure what happened though.
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Click to collapse
Well it only has one speaker. As for the others most likely hardware related.
taygeezy said:
Update:
I've got intermittent sound. I haven't opened the phone and have no reason to think water ingress could be the problem, but I can't think of a reason that the speakers would work intermittently. Sounds more like a hardware problem than a software problem to me. Anyone else?
Click to expand...
Click to collapse
Weirdly, I'm stuck in unreliable-sound limbo. I get sound most of the time, but speaker sound disappears occasionally with no predictability that I've found. Interestingly, If I mash or smack the bottom of the phone phone screen by the speakers, sometimes sound will come back on briefly or entirely. Weird, huh? Not sure what could be causing a connection problem. Maybe I'll open up the phone eventually and find out.

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