Awaiting N7 random restart and reboot solution - Nexus 7 (2013) Q&A

For those not following this but the Google support forum is getting very long on the random restart and reboot thread.
Suggest you read it before buying. If you buy try to replicate or test for the gps, multi touch or restart issues.
Many of us are awaiting a response from Google on the restart issue other than Paul telling us how to submit a bug report.
The link is as follows:
https://productforums.google.com/forum/m/#!topic/mobile/mG4JXaT-SHs[451-475-false]
If you don't have this issue you are fortunate. I love this tablet and want a good one or a software patch. My seller has ordered me a replacement as I have till Friday on my 30 day exchange.
Sent from my Nexus 7 using Tapatalk 4

I received a new 32 gb unit last Friday. Experienced multiple reboots in the first 48 hours. I then cleared the cache in recovery mode and went 120 hours until the next reboot.
No resolution, no response, no acknowledgement from Google.
The forum continues https://productforums.google.com/forum/m/#!topic/nexus/mG4JXaT-SHs
Google customer service continues as atrocious
Sent from my Nexus 7

No surprise at all to those of us on that forum.
This has been a real mess for Google/ASUS, and the best way to deal with us 'statistically insignificant' owners is to just ignore and hope we'll go away (or, in some cases, fix it ourselves, which voids the warranty - they can then refuse service).
Either way, they win - we lose.
(froze 5 times while writing this)

Uninstall Chrome Beta.
Sent from my Nexus 7 using xda app-developers app

Not using Chrome beta. Why do you suggest that?
Sent from my Nexus 7
Updated: chrome beta now reported to be causing reboots.
I'm had installed it but stopped . I wonder if it left issues behind somehow.

oldtimer42 said:
Not using Chrome beta. Why do you suggest that?
Sent from my Nexus 7
Click to expand...
Click to collapse
Because that was the cause for the reboots on mine. Had at least half a dozen reboots a day before uninstalling, and now gone about a week without a single reboot after uninstalling.
Sent from my Nexus 7 using xda app-developers app

Same here.
Uninstalled all updates, and even disabled it.
Still freezing many, many times a day with the occasional reboot (thankfully only in its sleep).
Much worse after the 15Q 'update'.

Related

4g data hangs/Stals

Does anyone else have this issue where data seems to hang and stop working?? Whenever this happens I noticed that the up arrow on the 4g symbol on the notification bar is always green. Also nothing data related loads at all. Web, apps like Facebook and twitter, etc... I'm assuming that the up arrow thing means that something is being uploaded but sometimes it lasts a minute, others it lasts for five or ten. Really annoying. This has happened on all my phones. Nexus one, g1, original galaxy s and now my galaxy s 2. Any help would be awesome
Ps. Sorry for the long intro haha
Sent from my SGH-T989 using XDA
It's a network issue, only solution at this time if to switch service.
I'm just sayin!
I have the same problem in the Phoenix - Metro area. I've seen that taking the battery out will fix it, but it takes forever to boot, at least it feels this way since it usually happens when I need to connect for something.
Otherwise usually waiting a few seconds and trying again works too.
Its a real pain. I had Sprint before and I didn't have this kind of issues.
Its a known issue. Ive read a ton of threads on it No fix that Im aware of. Its not your phone, its TMo.
I am new to T-mobile and was thinking that i am the only one facing this problem
Called the T-mobile 4 times already and every time they just create a case but never resolve the issue. But now i guess they are already aware of their creepy network but are out of budget to repair the issue
Goofy317 said:
Does anyone else have this issue where data seems to hang and stop working?? Whenever this happens I noticed that the up arrow on the 4g symbol on the notification bar is always green. Also nothing data related loads at all. Web, apps like Facebook and twitter, etc... I'm assuming that the up arrow thing means that something is being uploaded but sometimes it lasts a minute, others it lasts for five or ten. Really annoying. This has happened on all my phones. Nexus one, g1, original galaxy s and now my galaxy s 2. Any help would be awesome
Ps. Sorry for the long intro haha
Sent from my SGH-T989 using XDA
Click to expand...
Click to collapse
Rarely I have issues with signal freezes and hangs usually seems to come and go. Mostly just putting the phone in and out of airplane mode should reset connection (hold in power button until prompt appears, if phone shuts down with no menu first you need to reflash mine came from TMobile like that use kies to reflash stock phone). If using custom ROM with power options a hot reboot should be most that is needed. If not regular restart should work.
I have found when I get general issues I may not have a fix for I format my cache, my dalvick cache, then run fix permissions and restart. In more stubborn issues try re-flashing your ROM after formatting data and system partitions and clearing cache same as above (make sure to download ROM zips via wifi or transfer via USB from your computer. Zips downloaded this way are less prone to having error correction mistakes during transfer).
I AM NOT RESPONSIBLE FOR WHAT YOU CHOOSE TO DO WITH YOUR OWN PERSONAL DEVICE. REMEMBER TO ALWAYS RUN A FULL NANDROID BACKUP.
Sent from my SGH-T989 using Xparent Green Tapatalk
I thought it was certain apps at first. It always seemed to happen when I was using the Facebook app so I uninstalled it and that seemed to fix the problem for a couple of weeks... But now that I know other people have the same problem I blame T-Mobile instead of my apps lol
I don't know why everyone keeps saying it's Tmobile.. I have had 10 different smartphones on tmobile since the g1, and this is the first time I have ever experienced this. I'm thinking it's something to do with the phone.. Could be hardware, could be software..
Sent from my SGH-T989 using xda premium
Towle said:
I don't know why everyone keeps saying it's Tmobile..
Sent from my SGH-T989 using xda premium
Click to expand...
Click to collapse
Because in my case and others here, it is!.....it seems your situation is different from everyone else who is experiencing this issue. Just take it as if you're lucky for not having to run across this problem thru your usage of several different phones.
Sent from my Sony Tablet S using Tapatalk
princeasi said:
Because in my case and others here, it is!.....it seems your situation is different from everyone else who is experiencing this issue. Just take it as if you're lucky for not having to run across this problem thru your usage of several different phones.
Sent from my Sony Tablet S using Tapatalk
Click to expand...
Click to collapse
Yeah it's just weird. Everyone I know uses an android, and I have never heard of this issue. Now we have 5 Galaxy S IIs on my family plan, and they all have the issue. I used a friends Sensation for 3 days last week, and the issue was non-existent...
So you know for a fact that this issue happens on all phones on tmobile, that aren't Samsung?
Sent from my SGH-T989 using xda premium
Towle said:
So you know for a fact that this issue happens on all phones on tmobile, that aren't Samsung?
Sent from my SGH-T989 using xda premium
Click to expand...
Click to collapse
I know for a fact that I first stumbled upon this issue a couple years ago when the Nexus S first launched. During that period, approximately a week before the Nexus was released, I purchased the HTC g2. I played with the g2 up to the release of the Nexus S. During my hands on with the g2, I ran into this same issue often, while surfing or using the phone after not having used it for a certain amount of time, where the"4g" icon would be displayed and the up arrow would be highlighted, while occasionally the down arrow would blink, signifying data communication. After a short while, the page wouldn't load and an error page would show. The Only way I would be able to remedy the problem is to reboot phone, or to switch flight mode on/off. At first I thought it was just the g2, but when I experienced this same identical issue after purchasing the Nexus S, I knew it couldn't be on the hardware side.
Sent from my Sony Tablet S using Tapatalk
Goofy317 said:
Does anyone else have this issue where data seems to hang and stop working?? Whenever this happens I noticed that the up arrow on the 4g symbol on the notification bar is always green. Also nothing data related loads at all. Web, apps like Facebook and twitter, etc... I'm assuming that the up arrow thing means that something is being uploaded but sometimes it lasts a minute, others it lasts for five or ten. Really annoying. This has happened on all my phones. Nexus one, g1, original galaxy s and now my galaxy s 2. Any help would be awesome
Ps. Sorry for the long intro haha
Sent from my SGH-T989 using XDA
Click to expand...
Click to collapse
I had this issue too. I have no idea what the cause is but the fix is pretty simple. Go to wireless settings. Then mobile networks and set type to wcdma only.
Sent from next year on my CM 10ed G-Mobile Galaxy Note 2!
Towle said:
Yeah it's just weird. Everyone I know uses an android, and I have never heard of this issue. Now we have 5 Galaxy S IIs on my family plan, and they all have the issue. I used a friends Sensation for 3 days last week, and the issue was non-existent...
So you know for a fact that this issue happens on all phones on tmobile, that aren't Samsung?
Sent from my SGH-T989 using xda premium
Click to expand...
Click to collapse
This has happen to me on previous htc devices so it must be a tmobile problem.
Killbynature said:
This has happen to me on previous htc devices so it must be a tmobile problem.
Click to expand...
Click to collapse
Yeah I think this was figured out at least a year and a half ago. Search on google, there is countless information regarding it.
G1ForFun said:
Yeah I think this was figured out at least a year and a half ago. Search on google, there is countless information regarding it.
Click to expand...
Click to collapse
Crazy, maybe I've just never noticed it before.. I've always been a heavy user, so it's hard to believe I would have not noticed, but it sounds like that is the case. Tmobile needs to figure it out!
Towle said:
Crazy, maybe I've just never noticed it before.. I've always been a heavy user, so it's hard to believe I would have not noticed, but it sounds like that is the case. Tmobile needs to figure it out!
Click to expand...
Click to collapse
Yea you just haven't noticed it. I had a G1 then a G2 and then this phone....I can't remember far back enough for the G1 (March 2009) but I know my G2 did it. (Jan 2011)
markusf21 said:
I had this issue too. I have no idea what the cause is but the fix is pretty simple. Go to wireless settings. Then mobile networks and set type to wcdma only.
Sent from next year on my CM 10ed G-Mobile Galaxy Note 2!
Click to expand...
Click to collapse
Thanks I'll try this out and see if it works
Sent from my SGH-T989 using XDA
Thisis a known issue and no there is nothing you can do about it. Pray when we get ics we get an updated Barnabe that fixes this bull****.
Sent from my SGH-T989 using xda premium
Has anyone tried changing the DNS? I've been thinking about doing so with "Set DNS" from Google Play.
https://play.google.com/store/apps/details?id=uk.co.mytechie.setDNS
Galaxy S 4G
This happens on my wife's Galaxy S 4G sometimes - but usually only in areas that have weak signal. It will show that 4G is available and 3 bars or so but won't download anything.
Walk a little further and it starts up again.

[Q] 17 days in, and Camera *AND* GTalk both force close on launch

I loved this phone! LOVED IT..
but now, two major functionality points that I use daily are dead.
i've reloaded the factory Google img and no change.
3 days too late to return to Verizon store (might try anyway)
and now i have to deal with Samsung it appears..
i've read this problem alot and have yet to see a fix
anyone have a fix or experience with this?
Take it to Verizon anyways for a replacement.
Sent from my Galaxy Nexus using xda premium

Does all 2013 nexus 7 suffer random shutdown

Hi everyone,
I recently bought a 16gb 2013 nexus 7 at Walmart, and I really love the feel and the screen clarity of the device. But it has this shutdown problem when I first remove it from the box. Like during the initial setup when I enter in the user name and email address, it turned itself off at least after each step. One after entering my name, one after entering my email address, and one after registering itself with google. After the initial setup, it then do the automatic update to 4.3 and the. It shut itself down a few time during that sessions.
Also, it shut itself down twice white I was watching some YouTube video, and about three other random times while I was casually reading a website forum, I was reading about the issue of nexus 7 random shutdown by the way.
Anyway, I immediately returned the device within that same day of purchase. Though I really like the device and would like to buy it again.
I was wondering if all 2013 nexus 7 device suffer from this random shutdown issue, or did I just got a bad unit.
Thanks all
12 days so far, no reboots here.
Sent from my Nexus 7 using xda app-developers app
I have no idea what you are talking about. So no I guess.
Many of them do. Mine does, even if it doesn't happen often at all.
My first one did. I exchanged it 5 days ago and haven't had a single random reboot or shutdown on the new one yet.
::EDIT::
3 weeks in I've had 4 random reboots. 2 today, the other 2 within the last week.
I have had mine since launch and have not seen this problem, although I know there was an issue of random reboots when updating apps on the play store. Obviously that isn't the same issue, but I thought it was worth mentioning.
Sent from my SCH-I535 using Tapatalk 4
I'd say try getting one from somewhere else like BestBuy. I had a 2013 model briefly for a few days that I got from BestBuy and everything was perfect. (Only returned it not for any defect but because I got a real good deal in a 1st gen 32gb).
I did not have random reboots during setup, but I have had them in general use of the tablet.
Not to take anything away from android, but I've had random reboots on every android device I've owned whether it be stock or with a custom ROM.
Unless you are experiencing an unusually high number of reboots, I wouldn't think anything of it.
Sent from my Nexus 4 using xda premium
My two HTC phones never had random reboots. Nexus 7 should not either.
Sent from my HTC6435LVW using Tapatalk 4
I experienced my first random reboot last night. My N7 is totally stock and I've had no problems since I got it on 7/26. I was on Facebook when the device froze for about 30 seconds, then the screen went black followed by the boot animation. I'm not concerned for now.
Random shutdown is nothing to get all worried about. Heck PC's do it as well, just a lot less frequent then the days of XP and prior.
I think I had mine do it twice... but it was on a custom kernel at the time. As well maybe once on stock. Longest up time prior to a reboot on the tablet has been 13 days for me, and i rebooted it because I wanted to get off the stock kernel.
Got mine from Best Buy on 7/26. It was from the second batch they received. I've no zero problems with it. None. Nada. This tab is great.
I guess I'm due then as well.
Had a few random freezes, but no reboots yet....
No random reboots here either, but only had it for 3 days so far...
still waiting for the first random reboot/shutdown after 2 weeks of use
I forgot to mention that I have heard that Walmart does use cheaper components for the same electronics but sells them at the same price as other stores. I don't know how accurate that is, but I never buy electronics from Walmart.
Sent from my Nexus 7 using Tapatalk 4
Coronado is dead said:
12 days so far, no reboots here.
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
I forgot. I did have taker crashing my nexus with any GPS profile. But nothing since uninstalling.
Sent from my Nexus 7 using xda app-developers app
No shutdowns here after 6 days of constant use.
Sent from my Nexus 7
I also had random reboot problems, but after a factory restore now I have 5 days without reboots
Sent from my Nexus using xda app-developers app
Using my n7 for a week now, 3 days with cpu /GPU overclock, zero reboots.
I would suggest factory reset may fix your device.

[Q] Nexus 7 owners...... problems, fixed or not?

Guys, I was all set to get a new 32gb Nexus 7....the reviews are great, and then I start reading about the issues.
After a bit more reading, I'm left wondering if its such a good idea? I read that Google released an update, then I also read that it didn't always fix things for people?
So the questions I guess are, Do you own one? Have you had a problem? Is it now fixed by the update? Maybe you've never had any problems?
Would you recommend getting one? I don't wanna spend out on something that I'll regret.
Thanks guys.
I've had mine since the first weekend of availability and it's lived up to all my expectations and then some, you're just buying the usual support vocal minority, sume have legit issue, noisy are just being nitpicky
Sent from my HTC One using Tapatalk 4
Thanks, this is what I'm trying to determine...if its just a few people shouting loud, or a big issue affecting a lot.
Thanks for your reply.
Mine worked 100% out of the box, no light bleed, no multi-touch issues, no GPS issues. Updates have installed perfectly. I am running stock deodexed + root + TWRP + Elemental X 1.1 Kernel. Couldn't be happier with my purchase. :good:
I know a lot of people have reported the GPS issues and the touch issues, but I've never experienced them myself. I bought mine the day it was released, 32gb model.
madpete said:
Thanks, this is what I'm trying to determine...if its just a few people shouting loud, or a big issue affecting a lot.
Click to expand...
Click to collapse
My suggestion is you buy from a place with a reasonable return policy.
We have no idea whether this is a 1%, 5%, 10% or more problem. Even if it were a 20% problem you would still have a huge number of people without issues, but from a product standpoint it would be very bad.
In my personal experience GPS is completely fixed on multiple units with the JSS15Q firmware.
Multi-touch is hit or miss, many units either got multi-touch fixed or saw no improvement. Some saw things get worse. You can see from the changelog history of the touchscreen firmware that they have been making various changes to address the issues, so the issues are real and acknowledged in some part.
Changelog for touchscreen firmware is available here:
http://forum.xda-developers.com/showthread.php?p=44954563#post44954563
As to the random reboots, IMO there are 2 issues, one is a hardware issue and the other is one or more software issues. The hardware issue is more rare, but if you have it, it will be difficult to avoid the reboots, unless Google/Asus can find a software workaround for the problem.
With respect to the software reboot issues, you can usually avoid them by avoiding a "trigger" app. Some folks usage just never triggers the problem. Some people trigger it when using chrome. For others it is some other app. Usually when you stop using the trigger app the software reboots go away.
You need to make the decision for yourself. There will be lots of people saying no problem and lots of people saying they got multiple units all with issues.
I bought the 32gb. Works flawlessly, I got it a week and half ago.
Sent from my Nexus 7 using xda app-developers app
GET ONE
I would say go for it, you are always going to have issues with most anything. Just buy from a retailer with a good return policy, I own the nexus 7 2012 and the nexus 7 2013 , no issues here, awesome devices.
Thanks guys. Sfhub, you make some good points....think I will buy from a large high street store, rather than online.
Sent from my GT-N7100 using XDA Premium 4 mobile app
sfhub said:
My suggestion is you buy from a place with a reasonable return policy.
We have no idea whether this is a 1%, 5%, 10% or more problem. Even if it were a 20% problem you would still have a huge number of people without issues, but from a product standpoint it would be very bad.
In my personal experience GPS is completely fixed on multiple units with the JSS15Q firmware.
Multi-touch is hit or miss, many units either got multi-touch fixed or saw no improvement. Some saw things get worse. You can see from the changelog history of the touchscreen firmware that they have been making various changes to address the issues, so the issues are real and acknowledged in some part.
Changelog for touchscreen firmware is available here:
http://forum.xda-developers.com/showthread.php?p=44954563#post44954563
As to the random reboots, IMO there are 2 issues, one is a hardware issue and the other is one or more software issues. The hardware issue is more rare, but if you have it, it will be difficult to avoid the reboots, unless Google/Asus can find a software workaround for the problem.
With respect to the software reboot issues, you can usually avoid them by avoiding a "trigger" app. Some folks usage just never triggers the problem. Some people trigger it when using chrome. For others it is some other app. Usually when you stop using the trigger app the software reboots go away.
You need to make the decision for yourself. There will be lots of people saying no problem and lots of people saying they got multiple units all with issues.
Click to expand...
Click to collapse
i think mine is definitely, hardware, maybe , cuz of user error, ie, bad dirty flashing of zips, i dont' want to start all over fresh again, too many apps/settings to revert back (yes call me lazy sob)
most of the reboots happen when im clicking on an app with wifi on , but one of my last reboots, it just just rebooted out of the blue, i didn't even touch the tablet, but i seen it reboot!
Not sure, really, whether I have/had problems or not. Got mine over the weekend. During my initial playing, I did not notice any touch issues. The GPS would lock, but I didn't have time to take it anywhere for long enough to be sure if it would stay locked for a long period of time. Almost immediately (1 day) I got the JSS15Q OTA update. The GPS DOES seem to lock a bit faster, and I seem to be seeing more satellites than before -- it could be my imagination, though. Still no touch issues that I can see.
New Nexus 7 (then) past issues, (now), Cool TAB!
phab3k said:
I know a lot of people have reported the GPS issues and the touch issues, but I've never experienced them myself. I bought mine the day it was released, 32gb model.
Click to expand...
Click to collapse
I HAD issues out of the box. Waited for the first update from Google, rebooted once after. Took forever to get the screen to respond to any kind of tap. Rebooted a couple of times and was able to get somewhat R E A S O N A B L E response out of the screen. GPS would work for all of 2 minutes and then shut down. No problems with Wi-Fi.
That was then, along came update: JSS15Q! All is happy in Nexus land. GPS is strong and works flawlessly even in the darkest center of my house! Screen is responsive my fingers are happy.
APPS? That is another matter, remember, even with a stock Nexus 7 fhd you are on the bleeding edge meaning that many apps found on Google Play may fail. Live with it until either the app is updated, ***** at the (no don't *****, contact the developer and kindly tell him/her your problem; or find another app that works for now.
Games? Heh, that is a real crapshoot. If it won't function, move on.
This is one hell of a tablet with excellent video, good sound, fast processing. Short of it not being the size of my 60" monitor (TV) I can read everything with these 78 year old eyes!
[email protected]@dog!
Google Nexus 7FHD
Kindle Fire Rooted Android 4.3
Kindle Fire HD 8.9 Rooted 2nd boot loader Android 4.2.2
Droid Bionic stock Android 4.1.2
Guys, just wanted to say thanks for all the posts. You help me make up my mind, and gave some sound advice.
I've took the plunge and brought the 32gb model (from a big high street retailer), and I have to say....what a cracking little tablet this thing is, I am really impressed with it. I have not had any issues with it, so I seem to be one of the lucky ones....either that or they have fixed the issues by the time we got them in the UK.
I do feel for all the people who had problems though, its a nightmare when these thing happen. Theres no doubt there has been or are some issues out there, one thing with a Nexus device I guess is it is patched fast if its sw...obviously hw is a different issue.
Looking forward to enjoying this device now, if I can get on it....have to wrestle it off the wife and kids first!
......thanks again guys.
Pete.
Just got my 32gb Nexus today in the UK. Only thing I have noticed is that tap and hold on screen is slow to react. Can take a couple of trys before it works. Sometimes taping an app is slow to open. Running stock and latest update. Only change made is to use Nova as the launcher.
Sent from my HTC One S using Tapatalk 4
To Wugfresh Re: Toolkit
This is a followup to my 2 confusing Twitter's I made it worse by referencing Nexus 4 and 7 so I will stick to 7 (mostly). I now realize that lurking has its penalties since I need 9 posts after this before I can post this in the relevant thread (with a nostalgic tear for the days we welcomed all comers and left our doors unlocked).
I bought an N7 FHD (2nd gen) and rooted it after the 4.3 auto update soft bricked (right term of art?) it. I used the other toolkit to restore it to JDQ39 factory unrooted. Then it installed JSS15J. Today it tried to do an update and (presumably) it failed because of rooting. That build is no longer on the developer's website and has been replaced by JSS15Q. I would never presume to call myself a developer but my first modem was a 300 baud acoustic coupler and I have a 5 1/2" floppy disks older then most of you and it's actually floppy. ROFL.
Back to reality, on the Nexus 4, I could not discern how to upgrade to the latest Y build but I did manage to restore it to factory settings and Google handled the rest, You were kind enough to add JSS15J to your toolkit for the Nexus 4 but it is not available (in your drop-down) for the Nexus 7. I figured that if you made JSS15J available for the N7 I could restore the N7 to a factory fresh un-rooted one and Google could update it to JSS15Q. In the alternative you might guide me to how I could go from JSS15J to JSS15Q. I am certainly not in your league but this is not my first rodeo and I cannot tell you how grateful I am for your efforts. Your toolkit saved my Nexus 4 from the 2 week wait during which Google might have told me rooting voids the warranty or just have left me phone-less till they returned it.
Again thank you especially, and to all the others here who light candles in the darkness for each other and the rest of us pilgrims. A tip of my fedora to ya. Never forget one definition of a pioneer is someone with an arrow in their back.
Much of the time I am as confused as a baby in a topless bar who said, "What do you mean this is not a lunchroom, what else could it be?"
My suggestion is to keep root, grab the latest carbon ROM, the elemental 1.1 kernel and you should be all set. They already have the updates From G in them and they work superb.
Sent from my Nexus 7 using Tapatalk 4
Do you own one?
Yes, from day one.
Have you had a problem?
Yes, GPS and the touchscreen grounding issue.
Is it now fixed by the update?
Yes, GPS seems fixed.
No, grounding issue may be worse. Works fins as long as I'm holding it. Placing it causes touches to become sporadic.
Maybe you've never had any problems?
I wish...
Would you recommend getting one?
Yes, it still a FANTASTIC device and many have no issues. If you do return it right away until you get one without issues.
I spoke too soon....at first I thought everything was ok....then I began to notice when I was typing that sometimes it would come out as gibberish. I thought nothing of it as we all make typos now and then, then I noticed that press and hold didn't always register (sometimes takes a few goes). I downloaded the multi-touch test from play and to my horror it's all over the place (compared it against my note 2), this is with the latest update. After reading around a bit more, I'm beginning to think these touch screen issues are hardware....and that it's more widespread than people think. Will be exchanging it for another one, hopefully fair better second time.
Sent from my GT-N7100 using XDA Premium 4 mobile app
madpete said:
Will be exchanging it for another one, hopefully fair better second time.
Click to expand...
Click to collapse
Before you return, perhaps you could try this thread:
Take that multi-touch! Fix and lock in what works for YOU regardless of updates
sfhub said:
Before you return, perhaps you could try this thread:
Take that multi-touch! Fix and lock in what works for YOU regardless of updates
Click to expand...
Click to collapse
Hey man, thanks for the reply.
I opted for the swap out because I don't want to loose the warranty, which I believe you would if you unlocked it?
I bought from PC World / Currys so the swap was no hassle.
Using the new one now, its testing better and typing and "hold and drag" is working much better (although hold and drag still isn't 100%, it's now acceptable to me).
I tested before and after the update, the observation I made is that the update seems to dull down the touch screen a little. It became slightly less responsive after the update than before, but hasn't really affected the usability on this one....although I think I prefered it pre update.

Nexus 7 sudden reboots.

Hello,
I just bought this Nexus 7 and it is simply stunning. However, I have been having issues with it rebooting suddenly especially after trying to wake it up. I don't know what is happening and I cannot seem to get adb in Windows 8 to recognize it (even with updated Google USB drivers, USB debugging on, and mode set to PTP). I can't get a logcat.
If anyone can help me figure out what is going on, I would much appreciate it. Especially if I can get adb to work.
Google tech support would tell you to do a factory reset. Maybe twice.
If that doesn't work, return it.
Even if it cures it for a while, it may return.
That would be the sign of a possible hardware issue.
Google doesn't acknowledge or address the rebooting issues.
And Windows 8 has been a nightmare for some so far as drivers.
Google the Nexus 7/Win8 drivers issue, and you'll find a ton of possible solutions and no consistency so as to have one concrete answer.
danvee said:
Google tech support would tell you to do a factory reset. Maybe twice.
If that doesn't work, return it.
Even if it cures it for a while, it may return.
That would be the sign of a possible hardware issue.
Google doesn't acknowledge or address the rebooting issues.
And Windows 8 has been a nightmare for some so far as drivers.
Google the Nexus 7/Win8 drivers issue, and you'll find a ton of possible solutions and no consistency so as to have one concrete answer.
Click to expand...
Click to collapse
Just did that. I didn't want to reset it because of the time needed, but I don't have much of other options.
So far so good. If it continues to reboot, it isn't a big deal. I'm eyeing the 32 GB version anyway to swap for as 16 GB is a bit cramped.
Don't beat your head against a wall. Keep returning until you get a 'good' one.
I can't imagine the number of refurbished units that'll be offered for sale as soon as the real issue(s) get(s) found and addressed (if ever).
Whatever happens, don't get stuck as a lot of us did....
danvee said:
Don't beat your head against a wall. Keep returning until you get a 'good' one.
I can't imagine the number of refurbished units that'll be offered for sale as soon as the real issue(s) get(s) found and addressed (if ever).
Whatever happens, don't get stuck as a lot of us did....
Click to expand...
Click to collapse
As soon as I had posted that previous post, it had just rebooted after being put into sleep mode. Went back to Staples, got me the 32 GB one, and we shall see if this one works better. Hopefully it is just a hardware issue (I'm thinking the S4 Pro may have had a hard time with the low voltage on sleep mode) If not, I'm going to troubleshoot; maybe an app is causing the crash, maybe the firmware is creating issues, or both.
I'm keeping everything packaged for right now with the exception of the tablet itself. I've got a charger which works fine with it. Gotta love the two week return policies.
http://forum.xda-developers.com/showthread.php?t=2380866
Guhrasoh said:
http://forum.xda-developers.com/showthread.php?t=2380866
Click to expand...
Click to collapse
Curious, it looks like Chrome Beta may be at issue. I use it because I like being on the edge. I'll install Chrome Beta, see if the issue returns. If it does, I'm uninstalling it for right now (or just not launching it).
Try removing chrome
st33med said:
Curious, it looks like Chrome Beta may be at issue. I use it because I like being on the edge. I'll install Chrome Beta, see if the issue returns. If it does, I'm uninstalling it for right now (or just not launching it).
Click to expand...
Click to collapse
I can confirm that chrome beta was 100% the cause of the reboots on mine. Gone a week without a single reboot after uninstalling, and I had about half a dozen a day when it was installed.
Sent from my Nexus 7 using xda app-developers app
In my case, I've got Chrome rolled back to original and disabled and still have issues, admittedly the rebooting happens while asleep for the most part so that isn't nearly as intrusive as the frequent freezing.
Did it 2X just typing this...
http://forum.xda-developers.com/showthread.php?t=2380866

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